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Cookie Policy

Last updated: May 2026  ·  Effective date: May 2026

This Cookie Policy explains what cookies are, which ones Academic Ace uses, and how you can control them. For more information about how we handle your personal data generally, see our Privacy Policy.

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help the site remember information about your visit — such as whether you are logged in — to make subsequent visits easier and the site more useful to you.

We also use localStorage, a similar browser-based storage mechanism, to remember your chat preferences and session state.

2. Cookies We Use

Cookie / Key Type Purpose Duration
sb-* (Supabase auth) Essential Keeps you logged in to your Academic Ace account securely Session / 1 year
cw_conv_id (localStorage) Essential Remembers your live chat conversation so you can continue it on return visits Until cleared
cw_visitor_name (localStorage) Essential Stores your name so you don't have to re-enter it in the chat widget Until cleared
aa_cookie_consent (localStorage) Essential Records whether you have accepted or declined our cookie banner 1 year

We currently use no advertising, tracking, or third-party analytics cookies. If this changes in the future, we will update this policy and show a new consent notice.

3. Why We Need Essential Cookies

Essential cookies are strictly necessary for the website to function. Without them:

Because these cookies are necessary for the service to work, they cannot be disabled without significantly impacting your experience.

4. Managing Your Cookie Preferences

You can withdraw or change your consent at any time by clicking the button below. Note that withdrawing consent will not affect the essential cookies required to keep you logged in.

You can also manage cookies directly through your browser settings:

5. Changes to This Policy

We may update this Cookie Policy as our services evolve. Changes will be reflected by a new "Last updated" date. If we add any non-essential cookies, we will show a new consent notice.

6. Contact

Questions about cookies? Email us at support@theacademicace.com.